FAQ’s

FAQs

How do I login to my Themes Cool account?

How do I login to my Themes Cool account?

Follow the following steps to login your account.
1. Go to My account page.
2. You will see the Login form. Now, sign in with your login details.

You can install WordPress themes in two ways.

Method One : From your admin dashboard.

1. Log into the WordPress Dashboard with your login details.
2. Select the Appearance panel, then Themes.
3. Select Add New.
4. Then select Upload Theme button.
5. Click Browse to locate your theme zip file.
6. Select your theme and click Install Now.

Method Two : Upload and install theme through FTP client
You can use FTP client like FileZilla to connect your web server.

1. Unzip your theme to your Desktop.
2. Using an FTP client to access your host web server, go to /wp-content/themes/ and upload your new copy theme
3. Now, log into the WordPress Dashboard with your login details.
2. Select the Appearance panel, then Themes.
3. You will see the theme in the list.
4. Then click Activate button.
5. Now the theme will be activate and go through the following options to set up the theme step wise.

We have theme documentation for our users. So just follow the documentation to setup your theme.

If you could not get your answer from the documentation then you may use one of the following approach.

Method One:
Create a topic form the support forum.

Method Two:
Submit a Support Ticket our Support Ticket page.

Method Three:
Email your query directly at themecool@outlook.com

To active the licence key of the theme follow the following steps.

1. Login in to your dashboard.
2. Got to appearance > Theme Licence
3. Enter your theme license key.
4. Click on Save.

There are two different types of license available
1. A single site license can only use one site
2. Five sites license you can use the maximum of five sites.

Yes!! you will get the automatic updates of the theme if you have a valid licence key.

If you do not wish to renew after the licence after a year, your site will still be running fine, just your product would not be eligible to get new version updates.

If you want to update the latest version then you need to re-purchase it. But if you don’t need update the latest version then you don’t need to re-purchase it.